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Player Support Roles

at Workanova · Belgrade, RS
iGaming Customer Support BPO Player Support Remote
Est. Salary
Competitive
Location
Belgrade, RS
Seniority
Mid-Level
Company Size
69
Company Pulse
LinkedIn
3.6K
followers
Team Size
69
employees
Headquarters
Belgrade, RS
AI SUMMARY Role Overview

The roles involve delivering managed player support and customer service for iGaming operators, including handling customer inquiries, protecting VIP players, and improving operational efficiency.

About Workanova

Workanova is rebuilding its platform to provide a new managed player support solution for the iGaming industry.

Estimated Benefits
  • Competitive salary
  • Health insurance
  • Retirement contributions
  • Learning and development opportunities

Benefits estimated based on industry standards

Original LinkedIn Post

Something big is coming. We have spent the last few months rebuilding everything - from the ground up. New website. New positioning. New way of showing operators exactly what we do and why it matters. Here is a preview of what is landing soon at workanova.com: The problem we solve -- explained in the first 5 seconds. "Your players expect instant help. Your team expects predictable operations. We deliver both." No fluff. No corporate jargon. Just the reality every iGaming operator deals with, and the system we built to fix it. What you will find on the new site: For operators - a complete breakdown of what happens when you work with us. Not "we offer customer support." Instead: how we kill your backlog, protect your VIP players, and make quality measurable. With KPIs we actually hit. For every role in your company - whether you are a CEO who wants support to run without your involvement, a COO who needs governance, a Head of CX who wants a partner that owns performance, or a CFO who wants predictable costs with no hidden overhead - there is a page that speaks directly to you. Case studies with real numbers. +22% VIP retention. 65% less backlog. 40% more resolved public complaints. In one quarter. A pricing model you can actually understand. Two components. Monthly invoicing. No lock-in. Go-live in 3-4 weeks. Not months. 14+ languages from our Belgrade office. With QA governance that makes every agent better, every month. This is not a website redesign. This is Workanova showing the industry what managed player support actually looks like. Stay tuned. The new workanova.com drops soon. And if you do not want to wait - you can always skip the website and talk to us directly. Book a 15-min Fit Check: DM us or email office@workanova.com Beyond Customer Service. #iGaming #CustomerSupport #BPO #WebsiteLaunch #PlayerSupport #Workanova #ComingSoon

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